Start with a fictional weekend stay
Create a Friday arrival and Monday departure using invented pet details. Check every night’s occupancy and the arrival/departure instructions. Verify how the system treats turnaround time.
Add a second pet
Try pets sharing a space and pets needing separate spaces. Confirm that instructions, pricing and staff notes remain attached to the right pet and reservation.
Change the reservation
Extend the stay, shorten it and try a room change. Ask what is recalculated and what requires staff approval. Check the effect on any deposit, invoice and customer confirmation.
Attach a different service
If you sell grooming during a stay, test the link between the reservation and the appointment. A kennel place and a groomer’s time are separate resources. Do not assume one calendar handles both automatically.
Review the end of the stay
Check pickup, outstanding charges, the final occupancy view and the record you can export. Ask how corrections and cancellations are audited.
Official sources
Vendor-stated information. Confirm current Canadian plan and feature availability.